Support Guides & FAQ

Yes, Rosa VPN is completely free. There are no hidden fees or limits.

No accounts required—just install the app and start using it immediately.

Rosa VPN is currently available for Android devices through the Google Play Store. We're working on iOS and desktop versions. The app is optimized for mobile use and delivers consistent protection across supported Android devices.

Rosa VPN is a free, ad-supported virtual private network service that provides secure, private internet browsing. It encrypts your internet traffic and routes it through secure servers to protect your privacy and security.

Rosa VPN creates a secure, encrypted tunnel between your device and our servers. When you connect: 1) Your internet traffic is encrypted, 2) It's routed through our secure servers, 3) Your IP address is masked, 4) Your browsing becomes private and secure.

Connection speed can vary based on several factors: your base internet speed, server location, network congestion, and distance from the server. Try connecting to a server closer to your location for better speeds.

First, check your internet connection - try switching between mobile data and Wi-Fi to ensure you have a stable connection. Also, make sure any other VPN is disconnected. If you're connected, try restarting the app, clearing the app cache, or connecting to a different server. If problems persist, contact our support team.

Common causes of disconnections include unstable internet connection, device power saving modes, network restrictions (school/work networks), app background restrictions, and server maintenance.

Some websites may block VPN connections due to geographic restrictions they're trying to enforce, anti-VPN measures they've implemented, terms of service that prohibit VPN usage, or technical incompatibilities.

No. Rosa VPN follows a strict no-logs policy. We do not track, collect, or store your browsing history or traffic data. Your privacy is our priority.

Rosa VPN protects your privacy by encrypting your internet traffic with no browsing data collection, masking your IP address so websites can't see your real location, preventing your ISP from monitoring your online activities, and securing public Wi-Fi connections from hackers and snoopers.

Yes. We use industry-standard encryption protocols to secure your data. Additionally, our no-logs policy means we don't store any information that could be compromised.

We collect only non-personal, anonymized data for service improvement: device information (OS version, app version), connection statistics (success rates, performance metrics), app usage patterns (features used, crash reports). We do not collect browsing history or personal information.

Rosa VPN helps protect your privacy but cannot guarantee complete anonymity. While we encrypt your traffic and mask your IP, websites you log into can still identify you, and some may use browser fingerprinting techniques.

Yes! You can use Rosa VPN on multiple devices. Simply download the app on each Android device you want to protect. Since there's no account system, you can install and use Rosa VPN on as many Android devices as you need.

No. Rosa VPN offers unlimited bandwidth. You can browse, stream, and download as much as you want without worrying about data caps.

Simply open the Rosa VPN app and tap the connect button. The app will automatically select the best server for you, or you can choose a specific location from the server list.

Yes. Rosa VPN allows you to select from multiple server locations. Choose the server that best meets your needs for speed, location, or content access.

Rosa VPN is designed for speed with minimal impact on your connection. Our optimized servers ensure you get the fastest possible speeds while maintaining security. Actual speeds depend on your internet connection and server location.

Rosa VPN offers servers in popular locations including United States, United Kingdom, Germany, Japan, Australia, Canada, and more locations being added regularly!

1) Download from the Google Play Store, 2) Install the app (takes just a few seconds), 3) Open the app and tap "Connect", 4) Start browsing securely!

Rosa VPN requires minimal permissions: Internet access (to establish VPN connections), Network state (to monitor connection status), and show ads related permissions.

Yes! Rosa VPN is perfect for public Wi-Fi security. It encrypts your connection, protecting you from hackers, snoopers, and other security threats commonly found on public networks.

Rosa VPN protects all internet traffic from your device, including web browsers, social media apps, streaming services, email and messaging apps, and all other internet-connected applications.

We show ads to keep Rosa VPN completely free. This allows us to provide VPN protection at no cost, maintain and improve our service, cover operational expenses, and keep the service accessible to everyone.

No! Our ads are designed to be safe: short, skippable ads when connecting, no pop-ups or annoying interruptions, standard ad industry practices, and no tracking of your browsing activities.

Currently, Rosa VPN is completely free and ad-supported. We have no plans for premium tiers or paid features - our commitment is to provide free VPN protection for everyone.

We use Google AdMob as our third-party advertising partner. According to Google AdMob's privacy policy, they follow standard privacy practices. For detailed information about their data collection and privacy practices, please refer to Google AdMob's privacy policy.

No. Rosa VPN does not require account creation. You can download the app and start using it immediately without any registration.

Yes! Rosa VPN is completely free with no hidden costs. There are no subscription fees, premium tiers, or payment required. The service is supported by advertisements.

No. Rosa VPN is 100% free. There are no charges, subscriptions, or hidden fees. The app is free to download and use.

Yes! Rosa VPN is legal to use in most countries. However, you are responsible for using the service for lawful purposes only, complying with local laws and regulations, respecting website terms of service, and not engaging in illegal activities.

Rosa VPN can help you access geo-restricted content, but you must ensure the content is legal in your jurisdiction, respect copyright laws and intellectual property, comply with website terms of service, and use the service responsibly.

Rosa VPN may work in restricted countries, but effectiveness varies by location and restrictions. Some countries actively block VPN services. We cannot guarantee access in all locations, and users are responsible for compliance with local laws.

You can contact us via email at [email protected]. We'll respond to your inquiry as soon as possible.

Yes! We welcome feature requests and feedback. Email us at [email protected], use the in-app feedback feature, or check our website for updates.

We regularly update Rosa VPN with bug fixes and performance improvements, new features and server locations, security updates and patches, and user experience enhancements.